A:I am not sure about the size ?
B: do not worry ,please tell us the size of your dog , we will suggest the size for you !
A: Is the item in stock?
B: All the items in the store are in stock! if some special items are out of stock ,we will tell you as soon as possiable.
A:when you have discounts ,I think the price is a little high?
B: friend ,I am the boss of the factory,I have already gave the lowest price ,but why the price is still a little high ?because of the shipping cost .we have a long cooperation with the formal express company.so do not worry about the delivery.the package is guaranteed and safe.
A: could you give me some gift when I buy more than one piece?
B:when you buy more than 10 pieces in my store,I will send you a gift !
A: Would you please low value on my parcel?
B:yes,We always do this.
A: How to track my parcel?
B:Please Email us and we will check it for you and tell you the tracking informations when we are online.
A: When time is ending and I do not get my parcel,What should I do?
B:Send us a message to extend the protection for you.
A: When will I get my parcel?
B:You may get it in 15-45 days. For Customers from Brazil,the time is 50-60 days.
A: When I get the parcel,the item is broken or have other problems.What should I do ?
B: Please contact us before open dispute.We will solve the problem for you and try to make you satisified.
Enjoying your shopping in our store!!
1.It usually takes about 15-45days for your order arrive by China post air mail,
2. If you need the goods urgently,please contact us choose fast shipping way such as DHL/EMS and pay more extra shipping fee .However if your order amount is more than 60USD, Free shipping by EMS/DHL/Fedex(Exclude some remote area)
3.Sometimes the delivery times maybe delay due to the strict custom inspection or weather problem,Please waiting patienly .Thanks.
1. Direct sale from our factory to customer, it can save more money for product cost.
2. Reliable quality and Reasonable price.
3. Most of items are keep in large stock for sale.
4. The fastest delivery time within 3 days for larger order quantity.
5. Accept customized design and OEM order.
Your satisfaction is our greatest motivation
1.If you are satisfied with our items and our service,please take a minute to leave us a positive feedback with 5 star .
2.Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback,we will provide you the best service .